Grow a Leader’s Skillset
Mindset & Skills Retooling Program is designed for aspiring, new and developing leaders. If you are looking for your first step into management or positioning yourself for a senior leadership role everything you need is here! You can select a single topic area or enroll in the full program. We are here to help you prepare to become the best Leader you can be.
“I never cease to be amazed at the power of the coaching process to draw out the skills or talent that was previously hidden within an individual, and which invariably finds a way to solve a problem previously thought unsolvable.”
John Russell, managing director at Harley-Davidson Europe Ltd.
Leadership DNA ...
get clear on what matters most
- Define and champion your purpose and direction
- Create your life’s work journal
- Assess your strengths and acknowledge your weaknesses
- Commit to a plan and schedule to make progress on achieving excellence
replace entitlement with engagement
- Understand the multiple types of motivators and discover your top 3
- Make it fun to discover the motivators of your team members
- Apply the framework of saboteur and sage awareness to drive focused action
- Design workspace and project flows that work and is energizing
- Implement project milestones and completion celebrations that serve your team members
Communication Part 1
Words and so much more!
- Learn to recognize what you are saying when you are not speaking
- Dig to find your communication blind spots
- Practice conversational skills to ensure your intent matches the impact
Communication Part 2
Be worthy of trust!
- Dissect the elements of T (transparency) R (respectfulness) U (understanding) S ( shared success) T (truth telling)
- Relationship currency is vulnerability and empathy
- Avoid the trap of assumption-making in difficult conversations
- Be vigilant in monitoring for psychological safety
Leader as Coach ...
more asking, less telling
- What, why and when to coach
- Balancing the equation of attitude + aptitude + available resources = Success/performance
- Make curiosity your default perspective
- What is useful for your team members is also important for you.
ease and flow gets more done than pushing hard
- Assess the current state of what is important and urgent, using the lens of purpose
- Identify what your daily “one thing” is and mutually agree what it is for your team members
- Dealing with urgencies, strategic changes, and the unexpected
- Turn meeting fatigue into raucous events with clear takeaways
- Explore strategies and tools that reduce busy work and rework
Stress, Emotional Fatigue & Anxiety ...
say it or don’t say it, we all have it
- Causes, expressions & work place appropriate interventions
- You are not a therapist, but you are human enough to help
- Learn how to recognize opportunities that flow from stress making situations
- Assess contributing systems and sources of undo stress
Managing Up ...
take the high road with senior leaders, yourself and colleagues
- Understanding your manager’s priorities and pressures.
- Communicating your own needs and goals clearly and diplomatically
- Setting a positive tone for the relationship.
- Managing your boss’s expectations—and your own.
Improving performance ...
most people want to do more and do it better, truly!
- Provide feedback frequently, in small doses about near term work.
- Assess if it is attitude, aptitude or available resources that is at the root of a performance gap
- Clarify & align roles, responsibilities, and expectations of quality and quantity of work
- Prepare for and facilitate the conversation for best results
Team Development Basics ...
the good, bad and the ugly of being on a team
- Groups versus Teams
- The special case of virtual teams
- The phases of team formation and how to Lead a team through the valleys and hills
- Team dysfunction archetypes, how to recognize and reconstruct them
Team Communication ...
we can all get along especially when we are open to see things differently
- Facilitate dialogue that ignites innovation and co-creation
- Explore ideas and methods that open up possibilities
- Protecting psychological safety to ensure continues growth and experimentation
Planning and Leading Change ...
communicate, lead, change
- Fundamentals of strategic planning
- Cascading the vision, mission and strategic directions and purpose of change throughout the organization
- Communicate at every level, multiple times and in multiple ways the value everyone can contribute to execute the change
- Quality of the communication equals the quality of the change process